This release contains enhancements for lease management, workflow management and ordering flows.
Headlight Release 1.46
Major Updates
Communications & Support Center Improvements
-
The mailbox integration has been fully redesigned to enhance usability. This includes:
-
A more intuitive email composer for creating and formatting messages.
-
Better rendering of emails within conversations and the Support Center, improving readability and consistency.
-
-
It’s now simpler to adopt and modify the response suggestions provided by Lucy, reducing time spent replying.
-
Rich-text chat is now supported, allowing for more structured and visually clear communication in chat responses.
-
Lucy can now assist further by creating support tickets on behalf of drivers. If Lucy can’t answer a question but has enough information, it will prompt the user for approval to open a ticket with Support automatically.
Automatic Quote Validation (Beta – Headlight.AI+)
-
Beta users of Headlight.AI+ can now activate automatic lease quote validation.
-
Headlight continues to extract quote data using OCR, but now AI can review and validate that data without manual checks.
-
Users may choose to skip manual validation entirely when the AI determines the quote has been correctly interpreted.
Minor Enhancements
-
Mileage Deviation Analysis: Now offers more precise and user-friendly insights into deviations, making it easier to detect and act on unusual patterns.
-
Car Configuration Text Export: A new workflow step lets you extract selected car options as plain text, simplifying the creation of custom contracts.
-
Delivery Date Warnings: When selecting a requested delivery date during order approval, the system now alerts you if the driver currently uses a short-term or pool vehicle.
-
Contract Duration Override: You can now override the default contract duration while approving orders, supporting more flexible order workflows.
-
Energy Card Management: It is now possible to add energy cards directly from the energy card overview for a specific vehicle or employee, reducing navigation steps.
-
Workflow Reporting: You can now download an Excel file listing all ongoing workflows, making it easier to track and report on order progress.