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Headlight Release 1.46

Major Updates

Communications & Support Center Improvements

  • The mailbox integration has been fully redesigned to enhance usability. This includes:

    • A more intuitive email composer for creating and formatting messages.

    • Better rendering of emails within conversations and the Support Center, improving readability and consistency.

  • It’s now simpler to adopt and modify the response suggestions provided by Lucy, reducing time spent replying.

  • Rich-text chat is now supported, allowing for more structured and visually clear communication in chat responses.

  • Lucy can now assist further by creating support tickets on behalf of drivers. If Lucy can’t answer a question but has enough information, it will prompt the user for approval to open a ticket with Support automatically.

Automatic Quote Validation (Beta – Headlight.AI+)

  • Beta users of Headlight.AI+ can now activate automatic lease quote validation.

  • Headlight continues to extract quote data using OCR, but now AI can review and validate that data without manual checks.

  • Users may choose to skip manual validation entirely when the AI determines the quote has been correctly interpreted.

Minor Enhancements

  • Mileage Deviation Analysis: Now offers more precise and user-friendly insights into deviations, making it easier to detect and act on unusual patterns.

  • Car Configuration Text Export: A new workflow step lets you extract selected car options as plain text, simplifying the creation of custom contracts.

  • Delivery Date Warnings: When selecting a requested delivery date during order approval, the system now alerts you if the driver currently uses a short-term or pool vehicle.

  • Contract Duration Override: You can now override the default contract duration while approving orders, supporting more flexible order workflows.

  • Energy Card Management: It is now possible to add energy cards directly from the energy card overview for a specific vehicle or employee, reducing navigation steps.

  • Workflow Reporting: You can now download an Excel file listing all ongoing workflows, making it easier to track and report on order progress.