Written by Headlight | Sep 7, 2024 10:00:23 AM
Support Center
- Headlight now features an in-house support center where users can log and track issues related to their organization.
- Fleet managers can be involved in driver-related tickets, and tickets can be automatically assigned to the most relevant party using AI-based classification.
Headlight Chat Features
- You can now generate translations of your messages to aid communication in multi-lingual organizations.
- Chat history can be searched by employee names.
- Improved performance for supported chats.
- Use your last 4 chats to generate FAQ entries, helping to build your knowledge base from daily interactions.
Workflow Components
- New workflow component allows adding notes to employees, cars, documents, and incidents.
- Update employee types within workflows.
Other minor updates
- Charging assets are now visible in the employee view.