Headlight Release 2.12

Major changes

• Workflow history is more transparent
  Admins can now see previous retries and overrides, making it easier to understand what happened during past workflow runs.
• Redesigned Knowledge Base
  The Knowledge Base is now easier to navigate and maintain. Automatic analysis helps assess the quality and effectiveness of your content. AI+ customers can also receive suggested FAQs based on frequently answered questions, as well as recommendations for self-service workflows for common transactional requests.
• Improved supplier competitiveness analysis
  The updated analysis makes it easier to assess the strength of your multi-bidding supplier panel, identify underperforming suppliers, and understand how competitive your bidding process is.

Other improvements

• Update cost types for multiple invoice lines at once.
• Get alerts when invoice items are invoiced more than 90 days after the invoice date.
• Request a Fleet Overview for a specific historical date to see the fleet as it looked at that point in time.
• Use a new default template to import incidents.
• Mark Lucy answers as helpful or not helpful.
• View additional user information, including SSO usage and last login date.
• Find tickets more easily with improved search.
• Filter the Users table by role.